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Terms of Use

Lustra Multifamily Consulting

lustramultifamily.com

Effective Date: August 8, 2025

These Terms of Use are provided for informational and operational purposes. They do not constitute legal advice. Lustra Multifamily Consulting recommends consulting a licensed attorney to review and finalize any legal documents before publication.

1. Acceptance of Terms

By accessing the Lustra Multifamily Consulting website (lustramultifamily.com), downloading any content, including blogs and whitepapers, or submitting your information through any form on this site, you agree to be bound by these Terms of Use ("Terms").

If you do not agree to these Terms, please do not access this website or download any materials.

2. About Lustra Multifamily Consulting

Lustra Multifamily Consulting is a marketing consultancy serving multifamily communities and small business owners. We provide strategic marketing guidance, content resources, and consulting services. Nothing on this website or in any downloadable materials constitutes a guarantee of specific business results.

3. Intellectual Property

All content on this website and within the Whitepaper — including but not limited to text, frameworks, personas, strategies, methodologies, graphics, and branding — is the exclusive intellectual property of Lustra Multifamily Consulting and is protected under applicable copyright law.

You may not reproduce, republish, redistribute, resell, or create derivative works from any content on this site or within the Whitepaper without prior written permission from Lustra Multifamily Consulting.

Permitted use: You may share blogs and whitepapers in their original, unmodified form for internal professional reference, provided that Lustra Multifamily Consulting is credited as the source.

Prohibited use: You may not use any portion of the Whitepaper in client-facing materials, publications, presentations, or training programs without written consent from Lustra Multifamily Consulting.

4. Permitted Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of this site. Prohibited conduct includes, but is not limited to:

  •  Attempting to gain unauthorized access to any part of the site or its related systems

  •  Transmitting unsolicited communications or spam through any form on this site

  •  Using automated tools to scrape, copy, or collect content from this website

  •  Misrepresenting your identity or affiliation when submitting information

5. Informational Purpose — No Professional Advice

The content on this website and within the Whitepaper is provided for general informational and educational purposes only. It reflects the professional perspective and experience of Lustra Multifamily Consulting but does not constitute legal, financial, accounting, or regulatory advice.

You should not act or refrain from acting on the basis of any content from this site without seeking qualified professional advice tailored to your specific situation. Lustra Multifamily Consulting makes no representations or warranties regarding the accuracy, completeness, or applicability of any content to your business.

6. Email Communications and Opt-In

By submitting your information to download the Whitepaper or contact Lustra Multifamily Consulting, you agree to receive occasional email communications from Lustra Multifamily Consulting, including marketing updates, resources, and service information.

You may unsubscribe from these communications at any time by clicking the unsubscribe link in any email or by contacting us directly at knelson@lustramultifamily.com. We will honor all opt-out requests promptly and in compliance with the CAN-SPAM Act.

We will not sell, rent, or share your personal information with third parties for their direct marketing purposes. Please review our Privacy Policy for full details on how we collect, use, and protect your data.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Lustra Multifamily Consulting and its owner(s) shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of this website, the Whitepaper, or any content or services provided herein.

This includes, without limitation, damages for loss of revenue, loss of business opportunity, loss of data, or business interruption — even if Lustra Multifamily Consulting has been advised of the possibility of such damages.

Your sole remedy for dissatisfaction with this website or its content is to discontinue use.

8. Third-Party Links

This website may contain links to third-party websites for your convenience and reference. Lustra Multifamily Consulting does not control, endorse, or assume responsibility for the content, privacy practices, or terms of any third-party sites. Accessing third-party links is done at your own risk.

9. Disclaimer of Warranties

This website and all content, including the Whitepaper, are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Lustra Multifamily Consulting does not warrant that the site will be error-free, uninterrupted, or free of viruses or other harmful components.

10. Modifications to These Terms

Lustra Multifamily Consulting reserves the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting to this page. The "Effective Date" at the top of this document will reflect the date of the most recent revision.

Your continued use of this website or any downloaded content following the posting of updated Terms constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Dakota County, MN.

12. Contact

If you have questions about these Terms of Use, please contact:

Lustra Multifamily Consulting

Email: knelson@lustramulfamily.com

Website:lustramultifamily.com

© 2025 Lustra Multifamily Consulting. All rights reserved.